Returns/ Exchange Policy

If you received your product damaged or are missing items from your order please contact us as soon as possible at "kikasartesanal@gmail.com".
  • All sales final. No returns. We accept exchanges only. 
  • All exchanges require a 5-7 business day processing time.
  • All exchanges must be received within 15 days of the date we shipped your order out. 
  • Customer is responsible for shipping costs on exchange.
  • Any products purchased at a discounted price are FINAL SALE and not eligible for exchange or store credit.
  • All items must remain un-washed and unworn.
  • Please include a copy of your order and mark the item being exchanged.
  • All shipping is non-refundable unless an error was made on our part.